You’re setting a boundary, are you? You have to communicate it. Yes, Captain Obvious, yes. Well, maybe not … Even when we get to the point of setting an important boundary we’ve been hemming and hawing about, we often don’t implement the all-important second step: telling the people it involves. Will it work? Maybe. Will it work well? Nope. Don’t worry. Jenn and Karen show the way to convey the message. It might not be all sunshine and lollipops, but it’ll be what you (or your client) need.