OK … You know by now you can’t change the other person, right? Because you know by now they’re not going to change (at least not because of something you said). So, what can you do? Drumroll … You can change! Ba-dum-pum. Oh yeah … you gotta focus on what YOU can control and what you can let go. As a coach, it’s about putting the spotlight on the person present, instead of the people in their story.